Security & privacy

Your clients trust you with their data. You can trust us with it.

Tax records, investment accounts and money held in trust need serious protection. These are the safeguards we build into every Yoo product and custom system.

Protection on every Yoo system Active

Encryption in transitHTTPS with TLS 1.2 or higherOn
Encryption at restSensitive dataAES-256
Two-factor sign-inEmail or text message codeAvailable
Separate data per firmNo customer can see another's recordsOn
Audit trailWho changed what, and whenOn
Encrypted backupsStored separatelyOn

Encryption everywhere

Data is encrypted in transit with TLS 1.2 or higher, and sensitive data is encrypted at rest with AES-256.

Isolated customer data

Each firm's data is kept separate from every other firm's, so one customer can never see another's records.

Two-factor sign-in

Optional two-factor authentication by email or text message code, plus role-based permissions for every user.

Audit trails

Sensitive actions are logged with who did what and when. Key financial actions can require two-person approval.

Encrypted backups

Regular encrypted backups stored separately, so your data can be restored if something goes wrong.

Hardened applications

Security headers, rate limiting, anti-forgery protection, least-privilege database access and regular security reviews.

Privacy

Built with privacy laws in mind

Our products are designed to support your obligations under Canadian and US privacy and financial rules. You control who sees what, and you own your data.

  • Designed to support PIPEDA requirements in Canada
  • Aligned with IRS Publication 4557 safeguards for US tax data
  • FINTRAC record-keeping support in Amortivo
  • Your data is yours, with exports available on request

What you control

User roles & permissionsDecide what each staff member can see and doYou
Client portal accessClients only ever see their own informationYou
Staff-only documentsKept private from clientsYou
Your dataExports available whenever you askYours
FAQ

Security questions

Where is my data stored?

Our products run on reputable cloud providers with encrypted storage. Ask us about the hosting region for the product you're interested in.

Can my staff only see what they need?

Yes. Role-based permissions control what each person can see and do, and client-facing portals only show clients their own information.

How do I report a security concern?

Please contact us through our contact page and mark it as a security concern. We treat these reports as a priority.

Have a security review to complete?

We're happy to answer your security questionnaire or walk your IT team through how we protect data.