Frequently Asked Questions

We serve 20+ industries across the Greater Toronto Area including: Healthcare, Financial Services, Retail & E-commerce, Manufacturing, Real Estate, Construction, Education, Professional Services, Hospitality & Tourism, Tech Startups, and more. Our solutions are customized for each industry's specific requirements and regulations.

Absolutely! We specialize in Legacy System Modernization for established GTA businesses. We can migrate your outdated systems to modern platforms, integrate with new technologies, and ensure minimal business disruption. Our approach preserves your valuable data while dramatically improving performance and capabilities.

Yes! We develop cutting-edge AI & Machine Learning solutions including predictive analytics, automated decision-making systems, chatbots, recommendation engines, and data analysis tools. Our AI solutions help Toronto businesses automate processes and gain competitive advantages through intelligent insights.

Our pricing varies based on project scope and requirements. Website Development: $2,500-$15,000+, Custom Software: $10,000-$100,000+, Mobile Apps: $15,000-$75,000+. We offer free consultations to provide accurate quotes. All pricing includes our Toronto-based support and maintenance options.

Our comprehensive pricing includes: Complete Development, Quality Assurance & Testing, Deployment & Launch, Documentation & Training, 3-6 months warranty, Basic Maintenance, and Ongoing Support. No hidden fees - everything needed for a successful project launch is included.

Timeline depends on complexity: Basic Websites: 2-4 weeks, E-commerce Sites: 4-8 weeks, Custom Software: 2-6 months, Mobile Apps: 3-8 months, Enterprise Solutions: 6-12 months. We provide detailed timelines during consultation and offer expedited delivery for urgent Toronto business needs.

Yes! We offer flexible payment plans: Milestone-based payments (typically 25% upfront, 50% at milestones, 25% completion), Monthly payment plans for larger projects, and Retainer agreements for ongoing services. We work with Toronto businesses to find payment structures that fit their cash flow needs.

We provide comprehensive post-launch support including: 24/7 Emergency Support for critical issues, Regular Updates & Security Patches, Performance Monitoring, Bug Fixes & Troubleshooting, User Training, and Technical Documentation. Our Toronto-based support team ensures rapid response times for GTA businesses.

Our support response times: Critical Issues: Within 1-2 hours, High Priority: Within 4-8 hours, Normal Issues: Within 24 hours, General Inquiries: Within 48 hours. Toronto business hours: Monday-Friday 9 AM-6 PM EST. Emergency support available 24/7 for existing clients.

Absolutely! We provide comprehensive staff training including: System Administration Training, User Interface Workshops, Best Practices Sessions, Video Tutorials, and Documentation Packages. Training can be conducted at your Toronto location or remotely, ensuring your team is confident using new systems.

We use modern, enterprise-grade technologies: Frontend: React, Vue.js, Angular, HTML5/CSS3, Backend: Node.js, Python, PHP, .NET, Java, Databases: MySQL, PostgreSQL, MongoDB, Cloud: AWS, Azure, Google Cloud, Mobile: React Native, Flutter, Swift, Kotlin. All technologies are chosen for optimal performance and scalability.

Security is our top priority. We implement: 256-bit SSL Encryption, Multi-factor Authentication, Regular Security Audits, GDPR & PIPEDA Compliance, Secure Hosting, Regular Backups, and Penetration Testing. All solutions meet Canadian privacy regulations and industry security standards.

Yes! We specialize in System Integration and can connect with: CRM Systems (Salesforce, HubSpot), Accounting Software (QuickBooks, Sage), E-commerce Platforms (Shopify, WooCommerce), APIs & Databases, Legacy Systems, and Third-party Services. We ensure seamless data flow between all your business systems.

Absolutely! We offer Cloud Infrastructure Management including: Canadian Data Centers, Scalable Hosting Solutions, Automatic Backups, Performance Monitoring, Security Management, and 24/7 Server Support. We ensure your applications run smoothly with 99.9% uptime guarantees.